Prices
Price List
Here at Ash Hair, we have a senior stylist/director stylist: Inclusive of Cut & Finishes and Toners. Prices are subject to stylist consultation.
Salon Policies
Skin Test
Skin tests are required for all new colour clients at least 48 hours before your appointment if you haven’t been to the salon for a colour service within 6 months or/and if you have changed or are now on medication a skin test is also required.
New Colour Clients
We welcome all new clients to the salon, although before we can make your colour appointment, we require that you attend a consultation appointment. This is where the stylist will assess the service required for your colour appointment and apply your skin test. If using the app or booking online please book in a colour consultation first and speak to a stylist before booking in a colour appointment.
Deposits
All appointments will require card details stored on account, this is secured by a third party. Unfortunately no booking can be made without a secure card.
Cancellations
If you wish to cancel please give us 48 hours notice otherwise you will be charged 50% of your service. If you 'no show' you will be charged 100%. Please note that no future appointments can be made until the fees are cleared.
Discounts
We currently only operate our ‘treat cards’ which are the barcoded point system cards. Please note that these points can only be added on the day of your service. All other discount cards can no longer be accepted.
Late Policy
Please be aware that if you are more than 15 minutes late to your appointment it will be up to the discretion of the stylist if they can complete your full service. A reduced service may be required or a re-booking made.
Satisfaction
All our stylists are highly trained and experienced but if for any reason you are dissatisfied with your service, we ask that you ring the salon within 72 hours of your appointment and we will be happy to remedy any issues. We do not issue refunds.
Attend Alone Policy
Due to limited space within the salon, we kindly ask you to attend your appointment alone, without children.